Drayage
Port-to-door container moves with chassis and appointment coordination handled.
Learn More
Import & Drayage
You bring it in from the port
The demurrage clock starts before the chassis is even confirmed. Every day a container sits, somebody's margin pays for it, and it's usually yours.
Your freight
The clock at the terminal doesn't stop for excuses
Free days burn fast. A vessel discharges into a congested terminal, the chassis pool runs short, and you're paying demurrage on a box nobody can physically reach. Then it finally comes out, and detention starts ticking on the other end.
The invoices land weeks later, coded in terminal-speak. Disputing them takes hours nobody has, so most importers write the charges off and call it a cost of doing business. It isn't. A lot of those charges are wrong, and the money is recoverable.
Where the money leaks
- Demurrage after free days expire
- Per diem and detention on the chassis
- Dry runs and congestion fees
- Storage while a transload waits on a plan
Port to door
Your container has somewhere to go before it's available
The port leg is won or lost before the ship docks. Here's how a Fello container moves.
1
Before discharge
Chassis confirmed and the terminal appointment booked, so the box moves the day it's available.
2
Out of the gate
Drayage to your door or a transload dock, with live GPS from the moment it's on wheels.
3
Inland
Transload to FTL or LTL and deliver, without your freight sitting on a dock waiting for a plan.
How Fello handles it
Demurrage tracked, disputed, and recovered
Every container gets its free days tracked from the day the clock starts. When a charge lands that shouldn't have, it gets disputed with the terminal record to back it, not paid quietly to keep things moving.
One forest products trader came to Fello juggling four freight vendors and writing off port charges as a cost of importing. They now run their freight through one partner, and demurrage they had already written off came back.
- Chassis and terminal appointments coordinated before free days start burning
- Demurrage and detention tracked per container, disputed when the charge is wrong
- Transload to FTL or LTL without the freight sitting
- One team from vessel discharge to final delivery, so nothing falls between vendors
- Live GPS from the port gate to the receiver's door
The Worry-Free Standard
You see the container move without chasing anyone
Port freight has the most moving parts in your network and usually the least visibility. You shouldn't have to call around to find out where one container is.
Across our book, 98% of pickups and 98% of deliveries land on time. The same standard rides on every port load:
- A proactive ETA update on every load, every day, before you ask.
- We are on the phone with your driver multiple times a day to keep it on schedule.
- Live GPS tracking on every load, so you watch it move in real time.
- A real person reachable 24/7, nights and weekends included.
- If a load runs late, you hear it from us first, with a plan to fix it.
From the port inland
Services that carry your freight past the gate
The container is only the first leg. These services cover the rest of the trip.
Warehousing
Transloading and short-term storage that keeps containers turning instead of sitting.
Learn MoreFull Truckload
Inland FTL for transloaded freight, on the same live GPS you watched from the port.
Learn MoreLess-Than-Truckload
LTL for the smaller inland legs after transload, without handing off to another vendor.
Learn More
Talk to an expert
Tell us what's on the water
Bring the next vessel's ETA and container count. You'll hear how we'd run it, and where the charges usually hide.