At Fello, you are the person a shipper reaches at a hard moment. If you like being the one who picks up, this is your kind of company.
Every Fello customer is promised the same behaviors: a proactive ETA on every load every day, the driver on the phone through the day, live GPS they can watch, and a real person reachable 24/7. Working here means being one of the people who delivers that.
We started this business because shippers were not getting the service they deserved. That conviction shapes how we treat each other too. When a load goes sideways late in the day, a teammate stays with you until it is fixed.
People-first is not a poster in the break room. It is how the day actually runs.
These shape who we hire and what a normal day here looks like.
When you tell a customer "we've got this," the load is yours to delivery. The company gives you what you need to keep that word.
Customers hear about a problem from you, early, with a plan already forming. That habit is the whole business model.
Real rates and real ETAs. And the truth, as soon as something slips. It is the reason this company exists.
One open role right now, in either office.
You will build a book of mid-market shippers and be the person they reach when a load is on the line. The pitch you sell is the one we actually run: the ETA before they ask and a real person reachable 24/7. You bring the relationships and the drive; the operation behind you keeps your promises.
3558 Round Barn Blvd, STE 200
121 Washington Ave N, 4th Floor
Good people are worth making room for. If you want to be the one who answers when a shipper is in trouble, reach out and tell us how you work.
If you want work where keeping your word is the whole job, we should talk.